WELCOME
TO CUSTOMER EXPERIENCE

Software solutions for marketing, sales and Artificial Intelligence.

WHAT IS YOUR COMPANY LOOKING FOR?

I need to sell online and go digital

I need to improve project management and productivity

I need to generate more qualified leads and business opportunities.

I need to improve my customer service

I need to automate all my marketing and sales processes.

I need to improve my business management

I need to better position my brand and product

PARTNERSHIPS

We have alliances with the world's leading technology companies.

SERVICES

E-COMMERCE

We help you to launch your e-commerce store if you don't have one yet. Additionally, we help you boost sales on your online store.

 

At Nuvalia, we are experts in designing, developing, and supporting online stores. Companies that want to succeed and achieve growth need a clear and compelling e-commerce strategy.

ERP AND EOS

Every organization creates business processes, and all those processes create interconnected individual transactions. Our solution allows each user to perform all transactions, at all times, and from anywhere in LOVIS EOS.

 

Our promise

  • Implement LOVIS EOS in less than 6 months without disruptions
  • Fully configurable for today and tomorrow
  • Integrated, continuous, and collaborative processes from start to finish
  • Opera tu organización 24/7 @ 99.9%+ en la nube con <1/7 de huella de carbono
  • LOVIS EOS tells you exactly how your organization is operating in real time.
  • Reduce your effort by half
  • Annual ROI of 2:1

RPA AND AUTOMATION

We create unique customer or brand experiences by simplifying complex processes with automation, data and Artificial Intelligence.

 

Customer experience automation:

Ensure unique experiences across all customer/brand interactions by identifying what customers value most and working backwards to automate related internal and customer-facing processes.

MARKETING AND CRM

Scale your company's potential seamlessly through the implementation and training of your Hubspot team.

 

Hubspot is much more than a CRM platform, it is also the most powerful and easy-to-use marketing automation platform that enables marketing, sales and customer service teams to create extraordinary customer experiences. This software serves to empower your company's growth. Because when your business grows, your customers grow.

 

One platform. Countless possibilities. Scale your business with Salesforce.

 

With Salesforce, it brings sales, customer service, marketing, e-commerce, IT and analytics teams together with a single source of information to guide conversations and decisions in the workplace.

PRODUCTIVITY

Transform your business with monday.com

 

Monday.com is the perfect tool to manage your work teams and projects while continuing with the home office mode.

 

Why monday.com?

  • Streamline your work teams
  • Master project management
  • Automate your processes
  • Integrate your systems
  • Analyze your business data

MARTECH

We help you to implement and identify which marketing technology your company needs in order to maximize your digital strategies.

 

MarTech has become a staple of digital marketing campaigns, used also to optimize marketing efforts in any channel. 

SUCCESS STORIES

360º VIEW OF THE CUSTOMER THROUGH YOUR SERVICE PORTAL

Sector

Automotive

Solution

  • Enable end-customer communities/Customer Community Salesforce.
  • Efficiently provide its clients with information on their credits from the moment they sign the contract.

Payment Simulator

  • View the Contract History Simulator "quote calculator" to estimate payment amount based on your contract.
  • Format virtual payment cards based on customer contracts.
  • Issuance of document (Statement of Account).

IMPROVING THE SALES EXPERIENCE USING SALESFORCE CRM

Sector

Insurance

Solution

  • Improve sales follow-up and closing

Payment Simulator

  • Give visibility to insurance agents to manage renewals.
  • Improve payment processing.
  • Automate the commercial process.
  • Connection between CRM platform (SAG & Salesforce) to issue, renew, endorse and collect GMM Group and AP policies.

IMPROVING THE SALES EXPERIENCE USING SALESFORCE CRM

Sector

Hospitality

Solution areas Provac & Kivac Salescloud-License Force Platform:

  • Improve the usability of the commercial process modules.
  • Create KPI's for the commercial team.
  • Enable Web Analytics module to create specific reports for the management area.